Frequently Asked Questions ROYAL DAY SPA
Here you will find answers to your questions and information worth knowing for your relaxing stay at the ROYAL DAY SPA of THERME ERDING.
lf any of your questions remain unanswered, you can reach us daily from approximately 11 am to 3 pm by phone at + 49 (0) 8122-550-4550 or by e-mail at rds.lounge@therme-erding.de.
Offer & Prices
The ROYAL DAY SPA is a premium lounger area integrated into the largest sauna landscape in the world (textile-free, from 16 years). Here you can add your private resting place as an exclusive upgrade for your day stay. You have the choice between the White Lounge, the Sky Lounge or the Paradise Lounge on the 1st floor and our rooms in the lake or pool area.
Our extensive range from comfortable double berths to spacious day suites extends into 8 different price categories.
Paradise Lounger 40 € (for 2 pers.)
Paradise Island/Dream Island from 45 € (for 2 pers.)
Canopy Beds from 65 € (for 2 pers.)
Premium Lounges from 85 € (for 2 pers.)
Exclusive Suites from 120 € (for 2 pers.)
Deluxe Suites from 140 € (for 2 pers.)
Platinum Suites 180 € (for 2 pers.)
Design Suite 200 € ((for 2 pers.)
Lake Chalet 220 € (for 2 pers.)
When booking our suites in advance, you can choose between basic offer, alcohol-free package and upgrade(s).
The lounges and suites can only be used in conjunction with a valid admission to the VitalTherme & Saunas (textile-free, from 16 years).
All lounges and suites are equipped for two persons only. If you would like to use the ROYAL DAY SPA with more than two people, we will be happy to put together an individual offer for suitable lounges. Please contact us for a personal consultation.
Reservations
Make a binding reservation for your personal retreat on your desired day (subject to availability) exclusively via our online reservation tool.
Reachability & Contact
For a personal consultation, please email us at rds.lounge@therme-erding.de or call us. We are available by phone daily from approximately 11 am to 3 pm at + 49 (0) 8122-550-4550. Outside our business hours or during a consultation, leave your contact information on our answering machine. We will get back to you within one day.
Confirmations
After successful reservation or cancellation via our online reservation tool, you will automatically receive a confirmation with all important information by e-mail from us. If you do not receive an email from us, please contact us at rds.lounge@therme-erding.de. Please also check your SPAM folder.
Access & Payment THERME ERDING
With your reservation you automatically receive one guaranteed entry per lounge for two persons to THERME ERDING. Even on busy days, weekends and vacations, no further admission reservation is required.
After paying the entrance fee for the sauna area (textile-free, from 16 years), you will receive a data carrier on which your lounge will be booked at the ROYAL DAY SPA reception in the Palazzo Veneziano.
Payment is made at the exit cash desks or by voucher directly at the ROYAL DAY SPA reception.
Check-In Reception
Please report in person from the opening time of the sauna area (textile-free, from the age of 16) until 2 p.m. at the latest at our reception desk in the Palazzo Veneziano so that we can give you your VIP wristband for access to the ROYAL DAY SPA.
During reception opening hours, you can borrow blankets, towels and bathrobes and purchase magazines and toiletries, subject to availability and for a rental fee. Towels and bathrobes are also available for a rental fee directly at the cash desk.
Cancellations
Changes and cancelations can only be made in writing via the cancelation link in your reservation confirmation, via e-mail or via your customer account until 11 p.m. the day before without incurring any costs. Please note that we will charge you the contractually agreed price if you do not show up or cancel too late.
If your reservation is successfully canceled, you will receive a cancellation confirmation by e-mail. You will find information on this under point IV of the ROYAL DAY SPA terms and conditions, which you accepted when making a binding reservation.
Help & FAQ
We have compiled an overview of the most frequently asked questions about the ROYAL DAY SPA for you. For further helpful tips on your stay in our Bavarian South Sea, please refer to the FAQ's of THERME ERDING as well as the daily updated information.
Gift vouchers
There are corresponding gift vouchers for all categories. These can be conveniently ordered in our online shop or purchased directly at the spa reception during our opening hours.
We will be happy to credit the value of the voucher to a higher category.
Voucher validity
Vouchers purchased through THERME ERDING do not expire and retain their value. Should there be a price adjustment, you pay a difference on site after the printed validity.
Schwanen Vouchers
Schwanen vouchers are no longer sold but can still be redeemed with an additional charge on our current categories.
1 Swan Value 15 €
2 Swan Value 40 €
3 Swan Value 70 €
4 Swan Value 100 €
5 Swans Value 120 €
6 Swans Value 140 €
7 Swans Value 180 €
Accessibility
Every guest is welcome at the ROYAL DAY SPA. Nevertheless, not all private lounges are barrier-free. We will be happy to provide you with an individual offer of suitable lounges. Please contact us for a personal consultation.
Towels & Bathrobe
Depending on availability and during reception opening hours, you can rent ROYAL DAY SPA towels and bathrobes for a rental fee.
A towel costs 5 € plus 15 € deposit, a bathrobe 7 € plus 30 € deposit.
Of course, you can already get rental towels directly at the THERME ERDING reception.
The return of the rented towels takes place at the exit cash desk.
Decoration & furnishings
Everything has its fixed place and each suite has its personal character. Please do not decorate our lounges independently and do not move any furnishings.
To ensure that other guests can enjoy our high-quality furnishings for a long time to come, we ask that you refrain from bringing decorations such as rose petals and candles etc. with you.
More links
General Terms and Conditions ROYAL DAY SPA
Help & FAQ Vitaltherme & Saunas
House and bathing rules THERME ERDING
